The Supportive Care Centre is a home base for the team of volunteer hospice workers and counsellors who reach out into the community to care facilities, hospitals, homes, schools and the business community.
Care at Home Service
The aim of the Care at Home Service is to provide resources, information, practical, emotional, spiritual and educational support and respite to patients within their own home. Respite is offered for short periods of time to give caregivers a break. Care is given for as long as necessary and includes support to family members and friends.
The Care at Home Service is an extension of the services provided at the Supportive Care Centre and is complementary to the services provided by the primary medical team that includes family physicians, registered nurses and personal care aides.
Professional counsellors and trained volunteers work closely with the hospital team to support individuals and their families if hospital admission is necessary. Services include volunteer companioning, vigil service, therapeutic touch and patient advocacy. Other services are provided upon request.
Residential Care Facilities
Professional counsellors and trained volunteers work closely with facility staff to provide professional education, resident advocacy, companioning and vigil service. Other services are provided upon request.
Specially trained volunteers make a few phone calls to some people after the death of a loved one. The volunteer offers companioning, a listening ear, and a connection to the hospice to neighbours in our communities who are suffering at home with grief. The team calls those who have been referred by staff who were involved in their care or aware of their need.